Social Business Coffee Break! Match your Social Engagement to your client's style! #socbiz #ibmsocialbiz

Happy Monday and for those of you in the US -- Happy 4th of July Week!

I love this week's coffee break.  It is all about "Smart Social"... listening to your client, learning what they value, and then delivering that value!

[youtube=http://www.youtube.com/watch?v=SEKBncmmbkQ&feature=youtu.be]