A (Social) Business in Motion - What does this mean?!
I was just at the IMPACT conference, and a new term came up --- A business in motion! I loved it. It is dynamic and a living organization! A business in motion is ready to meet customers on their terms, with a complete understanding of each customer, used to create deeper, more meaningful engagements.
Here's what I learned about in terms of the imperatives for a Business in Motion!
5 key imperatives:
- Put mobile first, because this is the first point of engagement for your customers, partners and employees.
- Social Everywhere. Reinvent the way you work in the market -- this is the new norm.
- Reinvent your design and business processes to meet new expectations for instant, seamless and insightful interactions
- Adopt a flexible and secure integration model so that back-office systems can keep pace with rapid change
- Be Insight and Data Driven to uncover opportunities, build efficiencies and make informed decisions
What do you think?
