2 Polls: Social Listening and Fav Summer Activity!
Today I have 2 questions for you!
First, a fun one.
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Social vs Risk-averse Enterprises: Is it possible to be both
I had a webcast today https://www.brighttalk.com/r/jsw with Kailash Ambwani, CEO of Actiance, to talk about how to become a social enterprise. You don't want to miss this! If you are considering how to become a social business, and you are concerned about exposure, then this webcast is for you!
You may wonder is it possible to be a social enterprise and risk-averse? That’s the fundamental question Kailash and I will address today. I know that if you’ll listen in, you'll see how we get to a resounding “Yes!” to that question.
I’ll also give my insights on the value of being a social enterprise, the range of benefits that are available to all organizations, and show you examples of where you can see success.
Kailash will speak to key corporate responsibilities and how organizations can keep confidential information confidential. He’ll also give us some core examples of organizations highlighting strong leadership and integration of social into business processes.
We'll also answer the often asked question: “how do we get started?” Don’t miss out on this chance to get the inside scoop on how to become a social enterprise!
To attend the webcast, simply register at https://www.brighttalk.com/r/jsw
Date and Time: June 19 at 1pm PT / 4pm EST. Replay will be available!
90% Of Companies don't have an Innovation Culture
I was just out in Silicon Valley on a panel on intrapreneurship. As prep, I read that over the last 50 years the average lifespan of a company on the S&P 500 has dropped from 61 years to 18 years (and is forecast to grow even shorter in the future).
Most of the articles said the failures were due to companies not keeping their innovative cultures. In fact, Brandon Kelly, stated that 90% of organizations have no sustained commitment to innovation.
A great counter example to this is Telsa who today is opening its patents up to the industry to accelerate electric vehicle development. Innovation accelerates forward.
What is Innovation? The classic definitions of innovation include:
- the act of introducing something new: something newly introduced (The American Heritage Dictionary).
- the introduction of something new. (Merriam-Webster Online)
- a new idea, method or device. (Merriam-Webster Online)
- the successful exploitation of new ideas (Department of Trade and Industry, UK).
- change that creates a new dimension of performance Peter Drucker (Hesselbein)
So how can we embed innovation into a company's culture?
Innovation is strongly correlated with value creation and is a key factor in financial outperformance. However, only 25% of organizations are good at generating and converting innovations. These companies align innovation goals with business strategy.
Their efforts support the appropriate mix of product, operational and business model innovation that enables them to effectively grow and compete. And, their innovation activities are managed in a transparent program.
Organizations that strategize and manage innovation in a collaborative, open and continuous manner create a source of competitive advantage and economic benefit. Collaboration includes seamlessly engaging all employees in the innovation process and securely including external business partners and customers.
The top ten most innovative companies had two-year compound annual growth rates of 60 percent more than the overall Standard and Poors Global 1200. For these companies, innovation is much more than a “big idea.”
Innovation is an ongoing process of creating value from something new, such as new ideas, new technologies, new products or new processes. For example, 75 percent of successful companies rely on social networks to vet new ideas for success.
They use them for:
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Openly communicating strategy
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Openly generating and prioritizing non-traditional ideas for new products and services
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Innovating operations by teaming with external specialists & business partner
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Innovating business models by combining emerging technologies with biz imperatives to redefine value
Future innovation will be conducted in more open environments and CEOs interviewed for the IBM Global CEO study supported this point. The Innovation Social Business Pattern is designed to increase innovation by providing a wider reach of ideas and to help organizations increase the success and speed of bringing innovation to market.
Primary business processes
The primary business processes for this pattern include research and development, product and service management, business strategy and operations transformation.
Key stakeholders
The key stakeholders are research and development, product development, line of business executives, CMOs, CIOs and CTOs.
Recommended actions
Some specific actions are:
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Deploy collaboration tools for more open communication and to guide innovation toward delivering the type of value desired, such as product versus business model
- Engage the crowd both internal and external to vet new ideas.
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Deploy a portal that combines content, social and advanced mobile features to provide an exceptional digital experience for customers, partners, and employees while managing access by role.
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Deploy social gamification and social influence reward techniques
How does your company drive Innovation?
Everything you need to know, you learned in kindergarten!
What is the most important lesson of all? That SHARING is what counts! Watch this Coffee Break video to learn why in business it’s no longer what you know: it’s what you share.
[youtube https://www.youtube.com/watch?v=7Qm882Y6XCQ&w=560&h=315]
Macy’s is dressing each customer with data and social!
I love this Macy's story of their use of Big Data and Social almost as much as I love shopping!!!!!
[youtube=http://www.youtube.com/watch?v=Vb1UJOxB1mY]
And read this case study! The highlights are:
- Macy’s wanted its online store to offer a more personalized shopping experience so they established a more engaging and data driven website.
- With IBM Big Data & Analytics, customer preferences can be combined with recent purchase histories to create personalized recommendations and promotions.
- The result, called "My Macy’s," is a sweeping initiative designed to embed a customer-centric philosophy into every aspect of the company’s operations.
http://www.ibm.com/smarterplanet/us/en/madewithibm/stories/#!story/20
Germany and Social Business! An Infographic
Do you remember when we did the 5 Social Business Surprises? One of those was Germany's leadership of the world in Social Business especially inside of companies.
Now, 2 years later, we see that the social business landscape in Germany is growing in leaps and bounds. According to forecasts by the Experton Group, social business investments for communication and collaboration in Germany are set to grow by more than 50 percent per year from 2013 to 2016.
The number of social business solutions available on the market is growing at the same rapid pace. To help customers make decisions within this environment, the Experton Group identified and assessed around 100 social business offerings. The Social Business Vendor Benchmark 2014 is the first extensive comparative study of its kind in Germany.
Social in the Pharmacy Industry - changing the world with Alden Zecha, Sproxil
A must watch!
[youtube=http://www.youtube.com/watch?v=i3_-lTFrIXk&feature=youtu.be]