7 Key Steps for Social Content Curation - Quiet Marketing

Lately I have been focused on Content Curation as a secret weapon in your Social Strategy.  Did you know that 60% of B2B marketers plan on spending more on their content marketing next year than ever before?

content marketing

What is Social Content Curation?   It is a plan to create content, distribute content, promote content, and measure its success in the social world.

7 Steps to Great Social Curation:

  1. Conceptualize:   Before you begin, think through your plan and goals for your social content.  Think through details and leave nothing to chance. This requires a lot of preliminary research on your part.
  2. Plan your space.  Select where to place the content.  Where you place content will help you shape the content.  For instance, content on Pinterest is different than a blog!  Did you know that SlideShare is a great place and the largest curation of social presentations?  How do you leverage the right tools for your content!
  3. Know your audience.  A good curator needs to understand the audience and to fully communicate and let their Point of View (POV) speak out to the public and to better listen and meet their desires.
  4. Secure commitment, resources and budget.   Who will be your Subject Matter experts(SMEs)?  Make sure you secure their time and if you need, money to create the right graphics, video, and pictures to make your content come live.
  5. Create content.  Make sure it is great content.  Writing well is a necessary skill for a curator.  As is the use of video, pictures, presentations, and all valued content for your area.
  6. Communicate your content.  You have spent a long time on researching and organizing your content; now you want to maximize the viewing for your content and make it truly memorable. Imagine a top rated infographic, or blog.  Allow time and budget in order to be able to effectively contextualize your work.
  7. Have an Opening! Just like a museum curating an art exhibition, make your Social Content opening fun, exciting and memorable. You want to create an exciting buzz so that people will keep coming back.  Schedule your opening and begin the opening with a bang -- maybe a SocialChat or a Tweetup.   Just as a museum would begin the opening with a live art or music performance or light show, these items !

Social Selling! Best Practice of Engagement!

Have a great cup of coffee and enjoy this week's Social Business Coffee Break!

Today we are continuing our series on Social Selling.  Thank you so much for the great response to date!

[youtube=http://www.youtube.com/watch?v=93QD1T7O8ck&feature=youtu.be]


Sunday's Thought: Take Time out for those things that matter!

Just a simple post.  Given I am sitting around a lot with a broken leg and recovering from such a tramatic accident in Brazil, I have more time to think.

Things that I just wouldn't have had the time for back when I could travel (and walk!!!) are getting done! For instance, I am going deeper with my kids on their homework and learning more about them as people.

My friends and I can really sit and have tea (I don't drink coffee!) and discuss deeper topics.   Even my dog is loving having me around more.

I have more time for my clients and partners as I am doing video conferencing -- listening and talking more since I don't have all that travel time!

So I am soul searching a a bit on a few topics but know that my journey through this broken leg will definitely allow me to always in the future take time out for those things that matter the most!

Thoughts?


TGIF: To #FF or not?

Yes, today is Friday.    You will start to see a lot of #FF.

What does #FF mean?  Well, starting back in 2009, Twitter fans created this hashtag as a shorthand for Follow Friday.

Should you #FF?   YES !  Why?  Well it helps you introduce new users to a great social tool.  In addition, it allows you to show appreciation and thanks for the followers you have that retweet you, or support your thoughts, and more.

To be authenticate, don't FF just because folks follow you.  Do it because you recommend them for a reason.

I like recommending a person and giving great attributes about them, like this:

ff

I avoid doing big groups as to me it doesn't tell me why I should consider following someone.

So given today's Friday ... #FF someone you know!


The Social Sales Team - Knowledge accidents and all!

The Social Sales Team

A good sales team should rarely meet each other.  It should, instead, be out meeting customers.  It should be working out what your customers want and be maximizing the return for your organization.    The problem comes because sales teams have voracious appetites for ideas, comments, case studies, pricing, presentation, market intelligence and so forth.  They are generally very poor at following a process and providing forms to fill out and records to keep gets in the way of the sales process.  In addition to this, much of what a sales team relies on is experience amongst the members of the team.

The knowledge accidents that occur when they bump into each other in the corridor or at lunch are extremely valuable and efficient to exchange information and catch important snippets.  So how do you keep their appetites satisfied, but maximize their time in front of customers?

Make them Mobile

Give them the technology they need to keep in touch easily with the places they need to go to help them in their job.  This might be an iPad with a 3G card, or a Mi-Fi device or similar which lets them connect to the office and access your systems.

Collaboration Hubs for Clients

In your social intranet, create communities focused on each of your major customers.  Use Wikis, Forums, Activities, Ideation Blogs and all the other tools you need to share everything you have about that customer which would help your sellers.  Consider organizing the material around opportunities (perhaps pulled from your CRM system) using tags.  That way you can easily find everything about a particular opportunity whilst keeping the structure fluid so that it’s easy to re-use information.  For more information on this, please see

Give them some Power Tools

Provide them a social network to interface with other sellers.   Teach them how to use the outside social tools .   Did you know the most productive sellers in IBM leverage social in their sales process?

One of the best techniques the Sales Team can deploy is to use an informal blog. This lets them express their thoughts, experiences and opinions about the work they’re doing with the customer account without the need for the structure of more formal meeting minutes.  It’s in the blog that the seeds of the knowledge accident tree are sown.  It’s where short narratives about what’s going on can be captured and stored for the benefit of the rest of the team.

Remember that by putting mobile technology, which is connected to your system in the hands of your sellers, they will be more inclined to participate.  If it’s made easy, and they are rewarded for doing so, they will do it.


Social Selling Video Blog! Know the influencers!

Welcome to our Social Business Coffee Break!

We are in the middle of a Social Selling series.   Today we will focus on leveraging influencers to help you reach that white space client and to retain client loyalty!

[youtube=http://www.youtube.com/watch?v=MaRpAqGpZAM&feature=youtu.be]


Happy FRIDAY!! Social Tip of the week! Create a Social Calendar

Yes, a calendar.  If you have a blog, or Facebook page, or even Twitter think through your strategy of content that you need to study, learn, or create.

Then plan out your posts.   Now this does not mean that will not do the article and post that is in sync with real time events, but planning out your content helps you to add more value for your readers. 

For instance, I plan my series for my Social Business Coffee Breaks.   Each Monday, I post one of my VBlogs and I plan out the content.    5 Tips for better social selling for instance has a great following!   

Each Month, I plan my series, and my topics.  And then each weekend I write, research, poll, and ensure that I can add value to my readers!

Do you create a social calendar?


The Social Caveman

I just watched the Croods with my kids! It was such a great movie.

It was funny to watch the Crood Family move from Cavemen to being transparent and living out in the open!

The same is true for people who are hiding from Social! They are cavemen and woman!

Here's some incentives to move out of the cave!

* Determine what your brand stands for and what you want it to stand for.   Search yourself on: Google, Technorati, Twitter

*  Come up with your own tagline and ensure that you have the tagline (your brand) on all your social tools.   Make it short and sweet like:  John:  Scholar, Nice Guy, Sales leader or Sally:  Highly recognized Corporate executive  with Top Tier MBA

*  Remember every interaction and experience is a nonneutral brand experience.  Make each one count!

*Engage your core community of enthusiasts, customers & employees where they spend their time -- pick the tools you leverage based on who you are targetting
*  Build/engaging with a loyal “brand army” of enthusiasts that make your success their cause.   Social is about forming a relationship.   This is not about marketing.    Acknowledge and harness their goodwill to generate insight and return on your investment
*  Increase your engagement in important conversations.   Have a POV (point of view).     State it and add value!

*  Remember, it is not JUST about social.  It must be supported with real-world events and experiences (F2F is still the most meaningful interaction!)

Move out of the cave and get started!  Reach out if you need help!


More followers? Just ask! Follow me! sandy_carter

So I was reading this weekend -- with my broken leg, there is not a lot to do! I learned some interesting things about how to drive more from Twitter --- quite simple actually -- just ask.

In an analysis by Twitter, they found that 4 core ways to get great results from your Tweets are:

1 Ask for a download. Explicitly asking people to download accompanied by a link increases URL clicks by an average of 13%.

2 Ask for a Retweet. Explicitly asking people to retweet increases retweets by an average of 311%.

3 Ask for a follow. Explicitly asking for a follow increases followers by an average of 258%.

4 Ask for a reply. Explicitly asking for a reply increased replies by an average of 334%

So would you guys please follow me on Twitter at sandy_carter and subscribe to my BLOG! Pretty Please!