Social Business Coffee Break - How do you deal with Regulatory Items? #ibmsocialbiz #socbiz #ibm
Here is our latest Monday Social Business Coffee Break! Take a few moments, grab a coffee, and learn about managing Social in a regulatory environment. Comment on your solutions or challenges!
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Does Social Networking Change the Game in Ethics? #socbiz #ibmsocialbiz #ls12
The Ethics Resource Center released its latest National Business Ethics Survey (NBES) <http://bit.ly/ERCnbes>, which takes an in-depth look at the shifts in ethical behavior within the workplace, with a specific focus on how social networkers are changing the game. In fact, the report reveals a surprising and worrisome divide in ethical workplace experiences between employees who spend substantial time on social networks, and those who do not.
Key Social Media Findings:
* Active social networkers spend at least 30 percent of their work day on social networking activities. Approximately 11% of employees who engage in social networking are “active.”
* Active social networkers are far more likely to experience pressure to compromise standards (42 percent vs. 11 percent) and to experience retaliation for reporting misconduct (56 percent vs. 18 percent) than co-workers who are less involved with social networking.
* However, active social networkers are also more likely to report lapses in corporate ethics.
* Active users of social networks are much more likely than non-networking colleagues to accept behaviors that have traditionally been considered to be “questionable” or marginal behaviors (e.g., keeping copies of confidential work documents for use in a future job, personal use of the company credit card, taking home company software).
* Many active social networkers indicated a willingness to publicly share less than flattering information about their workplace and colleagues.
Social Analytics for Taking Decisive Action! #ibmsocialbiz #ibm #socbiz
There is a GREAT partner solution for Social Listening for action! Our partner, HMS Technologies is getting BOLD by making this available today as a Cloud based service.
They developed TACTweet to allow users to enter in key words or phrases to monitor, and see what is being said about their company, their prime leaders, their products and their competition. It is a powerful force multiplier in gaining sales and marketing intelligence to get the competitive advantage. Companies can no longer ignore social business and TACTweet is a prime example of how IBM and its business partners are delivering innovative social business tools.
What is “TACTweet”?
TACTweet is a real time social network monitoring and analytics application built on WebSphere Portal and offered as a cloud service. It is a social media dashboard that enables users to peer into the social sales and marketing business spectrum in real time. TACtweet pulls social data from a myriad of sources to include Twitter, Facebook, MySpace, 4Square, etc. It allows users to understand what is being said and about what.
TACTweet also includes real time language translation of non English social data using Google Translate Widgets or the Linguasys Translate application. TACTweet allows a user to search for social content within a specific geographic area. (For example, only search for "Coach Handbags Sales" within a 100 mile radius around downtown Manhattan). TACTweet geo-locates the exact location of a tweet on a map. Additionally, TACTweet has been integrated with i2's Analyst Notebook, a recent IBM acquisition.
It is estimated that over 500+ organizations use TACTweet today for monitoring the social spectrum. TODAY, TACTweet will become a cloud for fee service through the HMS Technologies Corporation. A Smarter Social Business App.
To see HMS's system, go to www.tactweet.net or download a whitepaper of how TACTweet is being used by law enforcement through IBM Connections at https://w3-connections.ibm.com/files/app?lang=en_US#/file/e0379d75-a3af-4b24-b146-e361fc3504cc!
GET BOLD ! Whats your social business agenda?
IBM Japan uses Facebook to drive Product Interest! Check it out! #ibm #socbiz #ls12 #ibmsocialbiz
While in Orlando, for IBM's huge Social Conference, I met with the IBM Japan team on their new use of Facebook/Twitter/Twicsy for driving interest in IBM XPages.
The character is call IKEYAMA-Kun, who is the Chief Engineer for XPages in Japan.
A very shy guy who prefers to develop XPages applications to provide the Web 2.0 experience to customers. However, part of his mission is to reach out to developer colleagues in Japan to evangelize what XPages is and what benefits it can bring. Also, with limited XPages updates in Japanese, he acts as the information bridge
IKEYAMA-Kun facebook page acts as the entrance to reach developers not only with classic IBM background but also JAVA developers and introduce XPages. Once we reach / make them interested in XPages, our goal is to bring them to our XPages technical community on developerWorks where deeper discussions and information sharing are conducted. Eventually, we hope that, a lot of valuable XPages applications are developed by XPages community members, so Notes/Domino business will keep momentum.
In just a few weeks, IBM XPages Japan community has grown to over 280 people. A very interactive community indeed. Some developers, all new to XPages, have shared sample demo applications which they had built.
Check it out here! http://www.facebook.com/xpagesjapan?sk=app_216973955007200
Monday Coffee Break! Social Business in Government! #ibmsocialbiz #socbiz #ibm
Our Monday Coffee Break .... a focus of Social Business in Government !
Surprisingly, Governments are a top adoptor about Social!
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Social Business Coffee Break! Barriers to #socbiz Adoption! #ibmsocialbiz #ibm
All! Sorry I didn't post this on Monday as usual but I took a quick vacation day while in Orlando!
I do think it is important to focus on the barriers of success -- things like Security, Adoption and Cultural Fit are areas that all businesses need to be aware of and plan through their business.
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Your thoughts?
Gamification and Social! #Bunchball #socbiz #ibmsocialbiz #ibm
As you know, I have been a huge gamification driver for a few years -- starting the first demand generation and educational game in IBM WebSphere with Phaedra Boinodiris on the game Innov8!
Now the market is demanding gaming -- the average age of a gamer is 35, and the recall of playing a game is 80% higher than any other communication methodology! We appreciate Rajat Paharia and the great work here to bring more Gaming to the IBM Connections Social Platform!
Check out the "Level UP" concept of gaming from BunchBall built on top of IBM Connections!
At IBM Connect 2012, the Social Business Conference, BunchBall uses a great concept of Level Up -- you see below Level 1, Level 2, Level 3, and Level 4 -- providing fun in learning about IBM Connections, and a competitive spirit to get to the next level!
Here you see some of the metrics you can leverage while your teams are playing games!
Social Business Coffee Break! Simple Social!
Welcome to Lotusphere and IBM Connect 2012! Today I wanted to make sure everyone was on the same page with a 'quick" Simple Social view!
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Social Business in ACTION with Adoption, Community Management Training, and Social Business Agenda workshops! #LS12 #IBMconnect #ibmpartners
At our Social Businesss conferences in Orlando, we introduced three core offerings to add value to our clients in 2012!
1. Community Management Training on how to become an effective community manager, the fastest growing job in social business. This job type is one of many new jobs that Social has introduced into the marketplace. Today, very few certification or education exists in this area where the demand is outpacing the supply.
2. Adoption Advocacy which includes help for companies on their adoption of social inside and outside their four walls. This includes governance, metrics, engagement plans, and communications and education on social tools.
3. Social Business Agenda Workshops. These workshops address the top questions that companies have today: How do I become a social business. The workshop's output includes: a cultural assessment, an adoption plan, engagement strategy and analytics heat maps.
IBM is also announcing a partnership with The Dachis Group, the world's leader in powering the design, development, management, and measurement of Social Business performance, to help organizations quickly drive adoption success through a social business adoption quickstart workshop. The workshop combines IBM services for the implementation of Social Business solutions for enterprises with additional services from The Dachis Group and focuses on the use of social business technology while fostering cultural skills and engagement.
Social Business! Culture matters MOST! #SMTlive #ls12 #ibmconnect #ibm
As promised from today's webcast, here is a sample of the Culture Checklist! Culture eats strategy for lunch! So make sure you review your culture for its fit with the new social world!
Ways to change culture:
- Have a third party walk through the below checklist
- Do a pilot to showcase value with a champion
- Share other companies references and business outcome
- ROI examples from McKinsey