Social media is used everywhere and is crucial to think through as a sales avenue:
- 1 of 5 minutes is spent online
- 3 in 5 IT decision makers learn about new products
- 57% of decision made before Sales contact
Social selling drives (per Aberdeen Group, Collaborate, Listen, Contribute: How Best-in-Class Sales Teams Leverage Social Selling, Nov 2012)
- 30% more team attainment of sales quota
- 21% more reps achieve quota
- 15% increase in customer renewal rate
Who is a Social Seller? The social seller doesn’t just use social tools — they have a different approach. They are:
-
A Trust-builder
-
An Idea challenger
-
A Customer Advocate
-
A Conversation Partner
-
THE Go-to Person